At BinderBloom, authenticity is one of our highest priorities.
We understand that Pokémon Trading Card Game products are collectible items and that customers need confidence when purchasing sealed products and other collectibles online.
Our goal is to provide genuine products and a transparent purchasing experience.
1. Our Authenticity Commitment
BinderBloom is committed to selling genuine Pokémon Trading Card Game products and collectibles.
We do not knowingly sell counterfeit, altered, or unauthorized products.
We take reasonable care when sourcing products and selecting suppliers.
2. Product Sourcing
We aim to source products through legitimate and reputable supply channels.
Depending on the product, availability, and market conditions, products may be obtained through different authorized or established distribution channels.
We maintain reasonable sourcing and purchasing practices to help protect the authenticity of the products we offer.
3. Factory-Sealed Products
Where a product is advertised as factory sealed, it is intended to be supplied in the original sealed condition provided by the manufacturer.
This may include products such as:
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Booster boxes
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Elite Trainer Boxes
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Collection boxes
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Tins
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Special sets
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Sealed booster packs
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Other sealed Pokémon TCG products
We do not intentionally open, reseal, or alter products advertised as factory sealed.
4. Manufacturing Variations
Factory-sealed products may occasionally contain minor manufacturing imperfections.
Examples may include:
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Packaging variations
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Minor printing imperfections
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Seal irregularities
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Wrapping variations
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Card centering differences
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Factory cuts or printing variations
Such characteristics do not necessarily indicate that a product is counterfeit or tampered with.
These manufacturing variations are generally outside of BinderBloom's control.
5. Individual Card Condition
For individual cards, condition may vary depending on the specific product listing.
Unless a particular condition is explicitly stated, BinderBloom does not guarantee that an individual card will meet a specific grading standard.
Professional grading is performed by independent grading companies and is not determined by BinderBloom.
6. What We Do Not Guarantee
Our authenticity guarantee does not guarantee:
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A specific card pull from a sealed product
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A specific rarity
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A specific Pokémon card
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A particular card centering
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A specific grading result
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A specific market value
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Future appreciation or resale value
The contents of sealed Pokémon TCG products are determined by the manufacturer.
7. Authenticity Concerns
If you believe that a product you received may not be authentic, contact us as soon as possible.
Please provide:
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Order number
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Product information
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Detailed description of your concern
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Clear photographs of the product and packaging
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Any other relevant information
Send your enquiry to:
We will review the information and investigate the matter where appropriate.
8. Incorrect or Damaged Products
If you receive a product that is incorrect, damaged, or materially different from the product described in your order, please contact us.
Such issues will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.
9. Customer Responsibility
Customers should inspect products upon delivery and contact BinderBloom promptly if there is a concern regarding authenticity, damage, or order accuracy.
Customers should not intentionally modify, open, damage, or alter a product and then submit an authenticity or condition claim.
10. Consumer Rights
Nothing in this Authenticity Guarantee is intended to exclude, restrict, or modify any consumer rights, guarantees, or remedies that cannot legally be excluded under applicable law.
11. Our Commitment
We understand the importance of trust when buying collectible products online.
BinderBloom is committed to providing genuine products, accurate product information, careful handling, and responsive customer support.
Your collection deserves confidence.
12. Contact Us
For authenticity questions or concerns, please contact:
BinderBloom
Email: contact@BinderBloom.shop
Phone: +1 (479) 345-1674
Business Address:
87 Milbrodale Road
Ravensworth, NSW 2330
Australia