At BinderBloom, we offer pre-orders on selected Pokémon Trading Card Game products and collectibles before their official release.
This Pre-Order Policy explains how pre-orders work, including payment, release dates, cancellations, shipping, and potential manufacturer delays.
By placing a pre-order through BinderBloom.shop, you agree to the terms outlined below.
1. What Is a Pre-Order?
A pre-order is an order placed for a product that has not yet been officially released or is not currently available for immediate shipment.
Pre-order products are clearly identified on the product page whenever applicable.
2. Pre-Order Availability
All pre-orders are subject to product availability and supplier allocation.
Placing a pre-order does not guarantee that the manufacturer or distributor will supply the exact quantity originally requested.
If BinderBloom is unable to fulfill a pre-order due to circumstances outside our reasonable control, we will contact the affected customer and provide an appropriate resolution, which may include a refund.
3. Release Dates
Release dates displayed on our website are based on information available from manufacturers or suppliers at the time of listing.
Release dates may change due to:
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Manufacturer delays
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Production issues
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Distribution delays
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Transportation problems
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Supply shortages
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Other circumstances outside our control
BinderBloom is not responsible for manufacturer or distributor changes to official release dates.
4. Payment for Pre-Orders
Unless otherwise stated on the product page, pre-orders must be paid in full at the time the order is placed.
Payment confirms your intention to purchase the reserved product but does not guarantee a specific manufacturer release date.
5. Pre-Order Shipping
Pre-order products are shipped after they become available and are received by BinderBloom.
Shipping times begin after the product has been received, processed, and prepared for dispatch.
The standard Shipping Policy applies once the order is dispatched.
6. Orders Containing Pre-Order and In-Stock Products
If an order contains both in-stock products and pre-order products, the order may be held until the pre-order products become available.
Customers should review the order information before checkout.
Where separate shipment options are available, additional shipping charges may apply.
7. Pre-Order Cancellations
Customers may request cancellation of a pre-order before the product has been dispatched, subject to applicable law and the specific terms displayed at checkout.
To request cancellation, contact:
Please provide your order number and the email address associated with the order.
8. Pre-Order Price Changes
The price displayed when a pre-order is placed will generally apply to that order unless otherwise stated.
If a pricing error occurs, BinderBloom reserves the right to contact the customer regarding the affected order.
9. Manufacturer or Supplier Delays
BinderBloom does not control manufacturer or distributor production and release schedules.
If a pre-order is delayed, we will make reasonable efforts to provide customers with relevant information when it becomes available.
A change to the manufacturer's release date does not automatically qualify as a breach of these terms.
10. Product Allocation and Shortages
Certain Pokémon TCG products may be subject to limited allocation by manufacturers or distributors.
If BinderBloom receives fewer products than expected, we may be unable to fulfill every pre-order.
In such circumstances, affected customers will be contacted and an appropriate resolution will be provided, which may include cancellation and refund of the affected order.
11. Pre-Order Returns and Refunds
Pre-order refunds are handled according to our Return & Refund Policy and applicable consumer laws.
If BinderBloom cannot fulfill a paid pre-order, the customer will receive an applicable refund.
12. Address Changes
Customers are responsible for providing an accurate shipping address.
If your address changes before the pre-order is dispatched, contact us as soon as possible:
We will make reasonable efforts to update the shipping information, but changes cannot be guaranteed after the order has entered the fulfillment process.
13. Pre-Order Quantity Limits
BinderBloom may impose reasonable quantity limits on certain pre-order products.
Quantity limits may be introduced to prevent excessive purchasing and help ensure fair product availability.
We reserve the right to cancel orders that exceed stated quantity limits or appear to involve attempts to circumvent such limits.
14. Fraud and Order Verification
BinderBloom may review pre-orders for payment or fraud-related concerns.
We reserve the right to request additional verification information or cancel orders where there are reasonable grounds to suspect fraudulent or unauthorized activity.
If an order is cancelled after payment has been received, an applicable refund will be issued.
15. No Guarantee of Pulls or Contents
For sealed Pokémon TCG products, BinderBloom does not guarantee the specific cards, rarity, pull rates, or contents of individual packs or boxes.
Product contents are determined by the manufacturer.
16. Consumer Rights
Nothing in this Pre-Order Policy is intended to exclude, restrict, or modify any consumer guarantees, rights, or remedies that cannot legally be excluded under applicable law.
17. Contact Us
If you have questions regarding a pre-order, please contact:
BinderBloom
Email: contact@BinderBloom.shop
Phone: +1 (479) 345-1674
Business Address:
87 Milbrodale Road
Ravensworth, NSW 2330
Australia